Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you inquire about our services, submit a booking, make a payment, communicate with our team, or use features available through our website.

This information may include:

• Full name
• Email address
• Telephone number
• Event date, time and location
• Event type and booking details
• Selected package and additional services
• Billing and transaction information
• Communications between you and Picture Perfect
• Information you voluntarily provide about your event
• Photographs and other media created through our photo booth services

We may also collect limited technical information when you use our website, such as browser type, device information, pages visited and general website usage information.

2. How We Use Your Information

Information collected by Picture Perfect may be used to:

• Process and manage bookings
• Confirm event details and availability
• Communicate with clients before and after an event
• Process payments and maintain transaction records
• Prepare customized photo designs
• Coordinate event setup and service requirements
• Deliver online galleries and digital photographs
• Provide customer support
• Respond to inquiries and requests
• Improve our website, services and customer experience
• Maintain appropriate business and accounting records
• Prevent misuse, fraud or unauthorized activity
• Comply with applicable legal or regulatory requirements

We only use personal information for legitimate business purposes related to providing and improving Picture Perfect’s services.

3. Booking Information

When you book Picture Perfect, we collect the information necessary to coordinate and deliver your selected services.

This may include your contact information, event information, venue details, package selection, payment status and communications regarding your booking.

Clients are responsible for ensuring that the information they provide is accurate and current.

4. Payments

Payments may be processed using third-party payment service providers.

Picture Perfect may receive information confirming your transaction, such as the payment amount, transaction status, date and other limited payment information.

Where payments are processed through a third-party payment provider, payment card information may be collected and processed directly by that provider under its own privacy and security practices.

Picture Perfect does not intentionally store full payment card numbers or card security codes unless specifically required and securely handled through an authorized payment system.

5. Event Photos & Digital Galleries

As part of our services, Picture Perfect captures photographs of guests who choose to participate in the photo booth experience.

These images may be printed at the event and, depending on the selected package, made available through an online digital gallery.

Clients who receive access to an event gallery are responsible for sharing gallery access appropriately.

We may retain event photographs for a reasonable period for service delivery, backup and operational purposes. Clients are encouraged to download and securely store their event photographs after receiving access to their gallery.

Picture Perfect does not guarantee permanent storage of event photographs or online galleries.

6. Use of Photos for Marketing

We respect that some events and photographs are private.

Picture Perfect will not rely solely on a client’s booking as blanket permission to use identifiable client or guest photographs for advertising.

Where appropriate, we may request permission to use selected photographs, videos or event content for our website, portfolio, social media or other promotional purposes.

Where consent has been provided, you may contact us if you subsequently have concerns regarding our continued use of particular content. We will review reasonable requests in accordance with applicable obligations and existing published materials.

7. Information About Event Guests

Guests who voluntarily use a Picture Perfect photo booth may provide information for certain features, such as digital photo delivery or sharing.

Depending on the functionality available, this may include an email address or telephone number.

Information collected for photo delivery will be used for the purposes communicated when it is collected and should not automatically enroll a guest in unrelated marketing communications.

8. WhatsApp & Other Communications

If you contact Picture Perfect through WhatsApp, telephone, email, social media or another communication platform, we may retain information from those communications as reasonably necessary to respond to your inquiry, manage your booking or maintain appropriate business records.

Your use of third-party communication platforms may also be subject to the privacy practices of those platforms.

9. Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the overall browsing experience.

Some third-party services integrated into our website may also use cookies or similar technologies.

Where required, visitors may be provided with options regarding non-essential cookies.

10. How We Share Information

Picture Perfect does not sell or rent your personal information.

We may share limited information with trusted service providers when reasonably necessary to operate our business and provide our services. These may include providers that assist with:

• Website hosting
• Booking management
• Payment processing
• Email or communications
• Digital gallery hosting
• Cloud storage
• Accounting and business administration
• Website analytics and security

Service providers should receive only the information reasonably necessary to perform their services.

Information may also be disclosed where required by law, legal process or an authorized government or regulatory authority.

11. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, electronic communication or online storage system can be guaranteed to be completely secure.

Clients and guests should also take appropriate precautions when accessing online galleries, sharing links or communicating personal information electronically.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and financial records, resolving disputes and satisfying legal or regulatory requirements.

Different categories of information may be retained for different periods.

Event photographs and galleries may be removed after a reasonable period. Clients should therefore download photographs they wish to retain permanently.

13. Children’s Privacy

Picture Perfect provides services at events where children may be present.

Booking and payment information should be submitted by an adult or other person legally authorized to make the booking.

Where photographs of minors are captured as part of an event, the client, parent, guardian or event organizer is responsible for ensuring appropriate permission for participation where required.

We do not knowingly use photographs of minors for promotional purposes without appropriate authorization.

14. Your Privacy Choices

Depending on applicable law and the circumstances, you may contact us to request:

• Information about personal information we hold about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Withdrawal from marketing communications
• Review of concerns regarding the use of your personal information or photographs

Some information may need to be retained where required for legitimate business, accounting, contractual or legal purposes.

15. Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites and services.

Picture Perfect is not responsible for the privacy practices or content of third-party websites. We encourage users to review the applicable privacy policies before providing personal information to those services.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, technology or legal requirements.

The most current version will be published on our website with its effective date.

Continued use of our website or services after an updated Privacy Policy is published will be subject to the updated policy to the extent permitted by applicable law.

17. Contact Us

If you have questions about this Privacy Policy or how Picture Perfect handles personal information, please contact us: